Showing posts with label internal. Show all posts
Showing posts with label internal. Show all posts

DVD/DVD RW Optical Drive not working |WIndows10|

Some of the Windows 10 users may report that they have connected the External/Internal DVD/DVD RW drive which is not working, External Optical Drive through USB and trying to use it with their Windows 10 Operating system , this situation will come in most of the time when there was recent update to Windows 10 or after reinstalling windows 10.

In order to fix the issue we can try two of the below  steps:

1: Reinstall the chipset driver & USB drivers available on support site of Manufacturer of Motherboard or Computer.

2: Delete the Upper filter and lower filter as below:
  1. Click Start,
    type regedit in the Start Search box, and then click regedit in the Programs list. If you are prompted for an administrator password or confirmation, type your password or click Continue.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  3. If you see UpperFilters in the pane on the right side, right-click UpperFilters, and then click Delete.
  4. Click Yes to confirm the removal of the UpperFilters registry entry.
  5. If you see LowerFilters in the pane on the right side, right-click LowerFilters, and then click Delete.
  6. Click Yes to confirm the removal of the LowerFilters registry entry.
  7. Exit Registry Editor, and then restart the computer.
Now restart the computer it should be working. 

Note: If still not working it may be some issue with HW, to ensure and verify that issue is not with the HW you can try to boot the computer using the Bootable DVD Media. If it boots up through DVD then above steps should work or the DVD drive may need the special Drivers to run the type of DVD users may trying to run, for this, you can always look out for it on manufacturer's websites and applications provided with the computer. 'cause sometimes it happens that user tries to use the Blu-ray media and without proper application or nonsupported drive hence also need to check the kind of Media being used by the users.  

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